Clover S.A. Proprietary Limited has opened applications for its Customer Service Centre (CSC) Learnership Programme 2026, offering unemployed youth an opportunity to gain a nationally recognised qualification while building real-world call centre experience within a leading South African brand.
This learnership is ideal for young people who are passionate about customer service and eager to develop professional workplace skills in a structured, supportive environment.
About the Clover CSC Learnership Programme 2026
The Clover CSC Learnership Programme is based at Clover’s Call Centre offices in Constantia Park, Roodepoort. Successful learners will spend the full duration of the programme combining practical workplace exposure with formal classroom learning, as prescribed by the learnership requirements.
Upon completion, learners will have achieved an NQF qualification and gained valuable experience in a world-class call centre environment, significantly improving their future employability.
Learnership Details
- Programme Type: Learnership
- Job Title: Learner – CSC
- Department: Customer Service Centre
- Number of Positions: 15
- Location: Roodepoort, Gauteng
- Industry Category: Customer Service
- Reference Number: CLO260120-2
Applicants from the West Rand and surrounding areas will have an advantage. Persons with disabilities are strongly encouraged to apply.
Minimum Requirements
To be considered for the Clover CSC Learnership Programme 2026, applicants must meet the following criteria:
- Grade 12 or equivalent NQF Level 4 qualification
- Matric completed within the past five years (2021–2025)
- Minimum average of 55% in English and Mathematics or Mathematics Literacy
- Advanced computer literacy
- Currently unemployed
- Must not have participated in a learnership before
Applicants who do not meet all the above requirements may not be considered.
Core Competencies and Skills
Successful candidates should demonstrate the following competencies:
- Proactive and action-orientated mindset
- Honesty, consistency, and strong ethical standards
- Ability to maintain high performance standards
- Strong interpersonal and communication skills
- Customer-focused attitude
- Commitment, motivation, and accountability
- Ability to work collaboratively within a team
- Confidence in applying basic numerical principles
Duties and Responsibilities
Learners will be exposed to a wide range of customer service and call centre responsibilities, including:
- Providing a high level of customer service
- Handling inbound and outbound customer interactions
- Resolving customer queries and complaints through relevant stakeholders
- Capturing and confirming customer orders accurately and on time
- Informing customers of accounts placed on hold
- Confirming orders in line with standard operating procedures
- Communicating order-related issues to relevant internal teams
- Selling Clover and Principal products according to customer ranges
- Offering new or additional products by explaining features and promotions
- Promoting teamwork and cooperation within the call centre
- Supporting team members to achieve collective results
- Participating in team meetings and sharing responsibility for outcomes
- Assisting with visual management of information
This role provides comprehensive exposure to customer service operations in a professional call centre setting.
How to Apply
Applications for the Clover CSC Learnership Programme 2026 must be submitted through Clover’s official recruitment platform.
Apply here: clover.graduate.erecruit.co
Closing Date
Applications close on 30 January 2026.
Conclusion
The Clover CSC Learnership Programme 2026 is a strong opportunity for unemployed matriculants looking to enter the customer service industry through a structured, accredited programme. With 15 positions available, hands-on call centre experience, and an NQF qualification on completion, this learnership offers a solid foundation for building a long-term career in customer service.
