New Eskom YES Programme Intake 2026: 12-Month Customer Service Roles for Youth

Sizwe NxumaloFebruary 26, 2026

1 2 minutes read

Eskom has officially launched a new recruitment drive under the Presidency’s Youth Employment Service (YES) initiative. The Siyabuswa Hub (LimLanga Cluster) is currently looking for three energetic YES Learners to join their Retail and Customer Service department for a 12-month life-changing experience.

This opportunity is part of Eskom’s commitment to addressing the youth unemployment crisis by providing first-time work experience in the heart of South Africa’s energy sector.

What You’ll Be Doing at the Siyabuswa Hub

As a YES Learner in the Retail Customer Service division, your day-to-day will involve:

Customer Engagement: Handling inquiries and supporting the service needs of the local Siyabuswa community.
Energy Industry Exposure: Gaining a deep understanding of how the national power utility manages retail operations.
Professional Development: Building a foundation of workplace skills that make you highly employable once the 12-month contract concludes.

Discover New Internships and Learnership Programs Below

Do You Qualify? 2026 Requirements

To maintain Eskom’s high standards and ensure you pass the initial screening, you must meet these criteria:

Citizenship & Age: Must be a South African citizen aged between 18 and 34.
Education: Grade 12 (Matric) with Mathematics or Maths Literacy.
Language Proficiency: Strong English skills plus at least one other official South African language.
YES Exclusivity: You must not have participated in or registered for a YES initiative before, and you must not be studying full-time in 2026.

Student Desk Exclusive: 3 Tips to Land an Eskom YES Placement

Drawing from our analysis of previous successful Eskom applications, here is how to stand out:

Emphasize Your Local Roots: Eskom is prioritizing local candidates for the Siyabuswa Hub. Mentioning your ties to the LimLanga Cluster or Mpumalanga region in your application can be a major advantage.
Highlight Customer Service Skills: Since this is a “Retail” role, any previous experience (even volunteer work) involving people, communication, or conflict resolution is vital.
Accuracy in Documentation: The 2026 recruitment process is highly automated. Ensure your Grade 12 certificate is clearly scanned and that your ID number is entered correctly to avoid being filtered out by the system.

How to Apply Before the Deadline

The closing date for this intake is 2 March 2026. Because of the high volume of applications Student Desk users generate for Eskom, we recommend applying as soon as possible.